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Home Instead is looking for a caring and compassionate Recruitment & Retention Coordinator to join in our mission to enhance the lives of aging adults and their families by finding the best CAREGivers to help them stay at home. The Recruitment & Retention Coordinator is expected to perform a variety of duties for the recruitment, retention, and engagement of CAREGivers. The Recruitment & Retention Coordinator is expected to meet the needs of the CAREGivers and develop and maintain a workplace culture that retains quality employees. The schedule for this position is Monday-Friday, 8:30am-5:00pm Primary Responsibilities: -Reflect the core values of 1533, LLC. -Develop and implement new recruitment strategies within the community to attract quality CAREGiver applicants -Schedule and conduct applicant interviews in an efficient and professional manner -Create and maintain all employment records including but not limited to I-9 form, W-4 form and all other employment-related documents -Conduct character reference, criminal background and motor vehicle checks on all CAREGivers -Schedule and conduct CAREGiver orientation and training, including training required to meet Home Instead® Standards and additional optional training. -Schedule and conduct CAREGiver annual reviews and all supervision including regular performance conversations, accountabilities, and problem resolution -Develop engagement strategies to promote CAREGiver retention and satisfaction. -Work in partnership with the Scheduling Department to coordinate CAREGiver schedules with an emphasis on creating high-quality matches and extraordinary relationships between CAREGivers and their clients. -Monitor, mediate, and log all client and CAREGiver activity utilizing the software system. -Evaluate and update all training materials as needed -Monitor compliance for local and federal labor and safety laws including EOE, ADA, FMLA/OFLA, and OSHA -Maintain regular attendance at the office to execute job responsibilities -Demonstrate open and effective communication with the franchise owner, colleagues, CAREGivers, clients, and family members. -Adhere to all company policies, procedures and business ethics codes and ensure that they are communicated and implemented within the team. Supervisory Responsibilities: -This position will be responsible for overseeing all functions performed by the CAREGiver staff Knowledge, Skills and Abilities: -Must have an understanding of and uphold the policies and procedures established by 1533, LLC. -Must demonstrate excellent oral and written communication skills and the ability to listen effectively -Must have the ability to work independently, maintain confidentiality of information, and meet deadlines -Must demonstrate effective interpersonal skills as well as sound judgment and good decision-making skills -Must demonstrate discretion, integrity and fair-mindedness consistent with office standards, practices, policies, and procedures -Must demonstrate knowledge of the senior care industry -Must have the ability to organize and prioritize daily, monthly, quarterly and yearly work -Must have the ability to establish good working relationships with the franchise owner, office colleagues, CAREGivers and the community -Must present a professional appearance and demeanor -Must be patient and congenial on the telephone -Must have computer skills and be proficient in Microsoft Excel, Microsoft Word, and other computer-based programs as needed -Must have the availability to work evenings or weekends as required -Must have the ability to perform duties in a professional office setting -Must have the ability to work as a part of a team -Must demonstrate excellent organizational skills
How to apply:
Please apply through our website via the link below: https://www.homeinstead.com/location/212/home-care-jobs/job-details/?cid=45390